We’re excited to present our brand-new online home!
Over the past few months, we’ve been working hard to create a platform that’s more modern, transparent, and people-focused — one that truly reflects what life is like here at Open Ways Delivery.
In this article, we’ve collected the key points to consider when choosing a partner for international road transport in Europe.
Because in the EU, international freight forwarding is much more than just moving goods from point A to point B.
In September, the Open Ways Delivery fleet grew once again –
we hit the European roads with three brand-new 18-ton trucks!
With this expansion, we now operate over 40 vehicles every single day,
ensuring our partners’ shipments always arrive on time, safely, and precisely.
Copyright © 2025 All rights reserved.
Company name: Open Ways Hungary Kft.
EU Tax number: HU23323027
Registration number: 11-09-018454
Address: 2534 Tát, Törökvész 23., Hungary
This message will be received by our sales and transport management department. If you wish to contact Open Ways Hungary Kft. directly, please write to
info@openways-delivery.com
Effective as of: October 10, 2025
Issued by: Open Ways Hungary Kft.
Address: 2534 Tát, Törökvész utca 23., Hungary
Email: job@openways-delivery.com
1. Data Controller
The data controller is Open Ways Hungary Kft.
(Tax number: 23323027-2-11, Company registration number: 11-09-018454,
Registered address: 2534 Tát, Törökvész u. 23., Hungary)
The company processes personal data in full compliance with the applicable legislation,
particularly the EU General Data Protection Regulation (EU) 2016/679 (GDPR),
ensuring the principles of data security and informational self-determination.
Only data that is necessary and proportionate to the purpose of processing is collected,
and all personal data is kept confidential, accurate, and up to date.
2. Legal Background
Data processing is based on the following laws:
Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR)
Act CXII of 2011 on Informational Self-Determination and Freedom of Information (Infotv.)
Act V of 2013 on the Civil Code
Taxation and accounting laws of Hungary
3. Principles of Data Processing
Open Ways Hungary Kft. ensures that all data is processed:
lawfully, fairly, and transparently,
for specific and legitimate purposes,
in a data-minimizing manner,
kept accurate, up to date, and only for as long as necessary,
protected by appropriate technical and organizational measures,
and that the entire process remains accountable.
4. Purpose and Legal Basis of Data Processing
a) Clients / Transport Quote Requests
Purpose: Contact, quotation, preparation and execution of transport contracts.
Data processed: Name, phone number, email address, company name.
Legal basis: Consent and pre-contractual steps (GDPR Article 6 (1) a–b).
Retention period: 12 months; 8 years if a contract is concluded.
Access: Only authorized staff members.
b) Job Applications
Purpose: Managing applications, evaluating candidates, preparing employment contracts.
Data processed: Name, address, email, phone, work experience, driver’s license, CV.
Legal basis: Consent and pre-contractual steps.
Retention period: 6 months after the selection process.
Transfer: No transfer; data remains within internal HR management.
c) Contact Forms
Purpose: Handling inquiries, providing quotations, maintaining contact.
Data processed: Name, email, phone number, location, message.
Legal basis: Consent.
Retention period: 12 months.
Transfer: None, except in case of official requests by authorities.
5. Legal Basis for Processing
Data processing is lawful only if at least one of the following applies:
consent of the data subject,
performance or preparation of a contract,
compliance with a legal obligation,
protection of vital interests,
legitimate interest of the controller (supported by a balancing test).
Corporate communication data (e.g., company email, phone) are processed based on legitimate interest
and are not considered personal under GDPR.
6. Data Processors and Data Transfers
Open Ways Hungary Kft. uses external data processors only under written agreements,
ensuring the protection and confidentiality of all data.
Data processors include:
Google Ireland Ltd. (Analytics, Search Console)
Meta Platforms Ireland Ltd. (Meta Pixel)
Accounting and invoicing partners (for legal and tax compliance)
Hosting and IT service providers
Data transfers outside the EU occur only to countries approved by the European Commission as providing adequate protection.
7. Data Security and Incident Management
The company applies physical, logical, and administrative safeguards, including:
access control, logging, encryption, regular backups, firewalls, antivirus protection,
building and office access restrictions,
secure deletion and destruction procedures.
In the event of a data breach, Open Ways Hungary Kft. notifies the Hungarian Data Protection Authority (NAIH)
and the affected data subjects within 72 hours, maintaining a full incident log.
8. Cookies and Analytics
The website uses cookies to ensure functionality, collect statistics, and support marketing.
Users can manage cookie preferences via the pop-up cookie manager.
Cookie retention period: up to 12 months.
9. Data Retention Periods
| Type of Data Processing | Retention Period |
|---|
| Transport quote / contact | 12 months |
| Job application | 6 months |
| Billing and accounting data | 8 years |
| Security camera footage | 3 days |
| Cookie data | up to 12 months |
10. Rights of Data Subjects
Data subjects have the right to request:
access to their personal data,
rectification or deletion (“right to be forgotten”),
restriction or objection to processing,
data portability (GDPR Article 20).
Requests can be sent to job@openways-delivery.com.
The company responds within 30 days.
Kérelmeket az job@openways-delivery.com címre lehet küldeni.
A Kft. a kérelmekre 30 napon belül válaszol.
11. Remedies
In case of complaints, data subjects may contact the Hungarian National Authority for Data Protection and Freedom of Information (NAIH):
Address: 1055 Budapest, Falk Miksa u. 9–11.
Postal address: 1374 Budapest, Pf. 603.
Phone: +36 1 391 1400
Email: ugyfelszolgalat@naih.hu
Data subjects also have the right to take legal action before the competent court.
12. Final Provisions
Open Ways Hungary Kft. reserves the right to amend this Privacy Policy
to reflect legal changes or the introduction of new data processing activities.
The current version is always available at:
👉 www.openways-delivery.com
Service Provider / Name des Dienstanbieters / Szolgáltató neve
Open Ways Hungary Kft.
Registered Address / Sitz / Székhelye
2534 Tát, Törökvész utca 23.
Contact Details / Kontaktangaben / Elérhetőségek
Tel: +36-1 600-6120
E-mail: info@openways-delivery.com
Name of Data Controller / Name des Verantwortlichen für die Datenverarbeitung / Adatkezelő neve
Rackforest Zrt.
Registered Address of Data Controller / Sitz des Verantwortlichen / Adatkezelő székhelye
1132 Budapest, Victor Hugó utca 11. 5. em. B05001.
Company Registration Number / Handelsregisternummer / Cégjegyzékszáma
02 09 075023
Tax Number / Steuernummer / Adószáma
32056842-2-41
Website / Webseite / Honlapjának címe
https://rackfores.com
Customer Service E-mail / Zentrale E-Mail-Adresse des Kundenservice /Ügyfélszolgálat központi e-mail címe
info@rackforest.com
Telefonnummer des Kundenservice / Telefonnummer des Kundenservice / Ügyfélszolgálat telefonszáma
+36 12110044
